Reference

How We Handle Your Personal Information at kungfupanda88

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, and browse our lobby — and how we keep that information under your control.

Account data protectionPayment info handled securelyYour right to access or remove dataCookie use disclosed clearlyContact us to request changes
kungfupanda88 How We Handle Your Personal Information at kungfupanda88
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about how your data is stored, want to correct something in your account record, or need to request deletion of your personal information, our support team handles privacy enquiries directly. You can reach us through live chat inside your account dashboard, by email, or via our messaging channel. Players in Kota Bharu and across Malaysia use the same contact paths — there is no separate regional queue.

Team online

Live Chat

Start a live chat session from inside your account dashboard. Our team handles data and privacy questions alongside general account help.

Email Support

Send your privacy request or data enquiry to our support email address. Include your registered account name so we can locate your record accurately.

Messaging Channel

Reach us through our messaging channel for account-related privacy questions. We aim to respond to all data requests as promptly as our verification process allows.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We treat data handling as an operational responsibility, not just a policy document. SSL encryption covers every connection between your device and our servers — whether you are checking your account balance after a session on Champion Reels or initiating a withdrawal to your Boost wallet. Data access within our team is limited to roles that require it to complete your request, and we conduct periodic reviews of who holds access. Your account password is hashed and never stored in readable form.

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can manage cookie settings through your browser at any time.

Account Security Practices

Every login is protected by OTP verification sent to your registered number. If we detect an unusual session, access is paused until you re-verify your identity.

Data Retention and Deletion

We keep your account data for as long as your account is active and for any period required under applicable Malaysian law. Request deletion and we will process it within our standard review window.

Your Right to Access Records

You can request a copy of all personal data we hold on your account. Contact support with your registered details and we will prepare your data record for review.

Common Questions About Your Data and Privacy Rights

These are the privacy questions we hear most often from account holders. If yours is not covered here, contact our support team directly through live chat or email and we will give you a specific answer.

We collect your name, contact number, email address, and the payment method you link — such as Touch 'n Go eWallet, Boost, or GrabPay. We also log your device type and session data for security purposes.

We only share data with payment processors — such as DuitNow or FPX partners — to complete transactions you initiate. We do not sell or rent your personal information to any outside party.

Contact our support team via live chat or email with your registered account name. We will locate your record and prepare a copy of your personal data for your review.

Yes. Submit a deletion request through our support channels. We will process it subject to any retention obligations under applicable Malaysian law before removing your records.

We use session cookies to keep your login active and functional cookies to remember lobby preferences. You can adjust or clear cookies through your browser settings at any time.

We store only the payment method identifier — for example, the wallet type you used — not full payment credentials. Actual transaction data passes through your chosen processor, such as GrabPay or FPX.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.